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1.
Lead Time Reduction
Focus
There
is a plant-wide objective to measure and reduce
internal lead times. Value stream analyses provide a
road map; non-value-adding steps in the manufacturing
and administrative processes are gradually eliminated;
a "pull" strategy is used where warranted; product
flow is increasing; and the facility is producing to
order rather than to stock.
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2.
Manufacturing cells (Focused
Factories)
The
facility is structured into product- or
customer-focused work areas where possible, housing
all operations to manufacture a family of products.
The focus is on speed, quality and team-level
accountability rather than internal efficiencies and
machine standards. Office operations are similarly
structured to streamline flow.
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3.
Associate Engagement
Employees
and their leaders routinely work in partnership and
meet to discuss objectives, solve problems and suggest
and implement improvements. Plant communication is
excellent,morale and job satisfafaction are high and
the shop floor goes "above and beyond" to achieve
world-class performance.
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4.
Strategic Inventory
Reduction
Raw
material, finished goods and work-in-process
inventories are reduced as a result of strategic
improvements in work flow, waste elimination and
supply chain collaboration, rather than by arbitrary
mandates, inventory shift ing or accounting
gimmicks.
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5.
Cross-Functional
Teamwork
There
is a high level of teamwork and coordination between
organizational units and strong internal
customer-supplier relationships. The result is quick
action on pressing organizational issues. Traditional
interdepartmental and intershift rivalries have been
replaced by cooperation and collaboration. Support
functions act as subject matter experts in "Centers of
Excellence" to ensure successful adoption of best
practices.
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6.
Equipment/Process
Reliability
An
effective system is in place to maximize equipment
availability and efficiency. Corrective, preventive,
predictive and autonomous maintenance practices are in
place. Maintenance and Operations work in partnership
to achieve world-class levels of Overall Equipment
Effectiveness (OEE), with operators performing a vital
tasks in maintaining equipment reliability.
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7.
Quick Changeover
Quick
changeover/SMED methods are employed to increase
equipment availability and respond quickly and
economically to changing schedules and customer needs.
The goal is not to eliminate changeovers, but to
increase their efficiency.
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8.
High-Performance
Leadership
All
levels of plant leadership provide effective coaching,
training & mentoring to subordinates, ensuring
peak performance, strong teamwork and a skilled,
engaged work force. Senior management is committed to
developing highly effective leaders. Internal
communications are excellent, as rated by the shop
floor.
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9.
Continuous
Improvement
Employees
are engaged in CI projects and activities on a regular
basis. All teams meet to set goals, solve operating
problems and implement corrective action. Improvement
efforts tie directly to the plant's operating
objectives.
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10.
In-Process Quality
Product
quality is built-in at the operating level. Employees
have the ability and the authority to make product
quality decisions in process and quality management
tools (SPC, error-proofing, etc.) are in place and
effective.
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11.
Optimal Shift
Schedule
For
companies that operate multiple shifts, an effective
24-hour management system provides the necessary
support around the clock. Shift schedules are in place
that meet both operational and employee needs. The
shift schedule allows for adequate training, coverage,
skills availability and overtime minimization.
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12.
Standard Operating
Procedures
The
plant is ISO (or QS) certified. Operating procedures
and quality standards are consistent across work areas
and shifts and a formalized process is used to ensure
sustainability.
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13.
Goal Deployment
Key
performance indicators and shop floor goals are in
place for each area, developed at the operating level
and tied directly to plant goals. The process is a
dynamic one that energizes and engages the entire
organization, and there is a clear "line of sight"
between individual/team effort and plant
performance.
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14.
Visual Management
Systems
Plant
and team scoreboards and other visual means of
controlling and improving operations are used
throughout the plant. Operational status information
is available quickly and accurately to anyone who
needs it.
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15.
Plant Safety, Loss Prevention
& Organization
Effective
training & awareness, thorough incident
investigations and a 5S/6S organization program ensure
an orderly, efficient and safe workplace. The process
is a routine part of everyone's work function and no
longer viewed as an "add-on".
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16.
Incentives, Rewards &
Recognition
There
is an effective incentive and recognition system that
promotes continuous improvement and rewards
outstanding individual, team and plant performance.
The process effectively engages the entire
organization, promotes the kind of behaviors and
activities that encourage continuous improvement and
is not viewed as an entitlement.
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17.
Problem-Solving
Capability
Employees
at all levels are effective problem-solvers and are
able to utilize Root Causes Analysis and Corrective
Action to solve many operational challenges. Such
efforts support the continuous improvement process and
have become a roujtine part of everyone's job
function.
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18.
Cross-training
& Multi-skilling
Multi-skilling
in each area provides the needed flexibility to
operate efficiently and improve productivity, quality,
cost and delivery.optimize operating performance.
Training of all personnel, including the plant
leadership team, is a key priority.
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19.
Supplier Partnerships
The
organization has collaborative, rather than
adversarial, relationships key certified suppliers to
continuously improve material cost, quality
& delivery, benefitting all parties. The
emphasis is no longer on unit pricing, but total
procurement cost, which includes pricing, logiostics,
quality and carrying costs.
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20.
World-Class Performance
Measures
A
world-class operation must have the right performance
measures in place - those that reflect customer needs
rather than internal accounting standards. Performance
metrics measure performance against world-class
standards, are generated and controlled by shop floor
personnel and are successful in rallying the entire
organization toward higher performace
levels.
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TOTAL
(out of 100)
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