.    High-Performance Leadership A 2-Day Workshop for Supervisors and Managers Skip the theory. Learn how to actually apply practical, high-performance leadership skills. [Register online here] The first-line supervisor’s role is rapidly changing. World-class operations require effective leadership on the shop floor. To meet the leadership challenges of tomorrow, new skills are required. This course is designed expressly for first-line supervisors and their managers in plant operations who are looking to learn - and apply - the principles of high-performance leadership to transform their companies into world-class organizations. When participants return to work after most seminars, little of what was learned is successfully implemented. This course is different. Developed from 20 years of success in creating and leading effective supervisor teams, High-Performance Leadership focuses on practical application and quick execution on the shop floor. Rather than an off-the-shelf program that merely explains the concepts, this is an effective process for learning to apply them. Through lecture/discussion, group activities and case studies, participants will learn and practice key high-performance leadership skills in a fun, supportive environment. The three-day format facilitates team attendance to minimize impact on your operations. We even follow-up with participants after the course to offer guidance in implementation. Our aim is to make this one of the best leadership workshops your plant leaders have ever attended. Please join us in Chicago on April 24-25, 2006 for a fun and informative event! If you would like to schedule a customized version of this program at your facility, simply call us at (916) 797-2263. Best wishes in your pursuit of World-Class Operations!   Don Penkala Pesident/Seminar Leader Improve Plant Leadership with these 8 Benefits 1 Transition successfully from supervisor high-performance leader 2 Improve teamwork and operating performance on the shop floor 3 Improve communication effectiveness at all levels 4 Learn to lead more effective team meetings 5 Lead and sustain corrective action, problem-solving and continuous improvement efforts 6 Learn effective coaching strategies 7 Improve performance management through employee engagement, goal-setting and follow-up 8 Train & develop employees and build a high-performance work force   Seminar Outline   Day One Module 1 - The High-Performance Leader Objective: To help participants understand the roles of the high-performance leader in world-class operations Topics Contrast roles of supervisor and leader Examine current roles and responsibilities Reducing crisis management (“fire-fighting”) How to better prioritize work How to delegate effectively Management’s role in facilitating the transition from supervisor to coach Skills practice utilizing role-playing Module 2 - Communicating for Results Objective: To help participants develop effective communication skills that will help them beome more effective leaders Topics Communicating up and down the organization Communicating effectively with peers Communicating effectively across shifts and departments Practicing listening skills Techniques/practice for holding small group meetings Visual communication techniques to engage employees Module 3 - Coaching Skills Objective: To teach participants how to encourage their people to perform at their best Topics Motivating employees Handling conflict Dealing with emotional behavior/disgruntled employees Setting clear directions and following up The Coaching Process - techniques and practice Acting as a role model Creating the right climate Clarifying expectations and providing feedback Counseling poor performance: the 4 step process Day Two Module 4 - Problem-Solving Skills Objective: To teach the basic probem-solving techniques that will help the organization accelerate goal achievement Topics The basic problem-solving process Problem-solving tools and techniques Root cause analysis Practical problem-solving exercise Module 5: Fostering Teamwork and Continuous Improvement (CI) Objective: To give participants the skills needed to become effective team builders and team leaders Topics Step-by-step team development process Team goal setting and goal alignment CI strategies and how to implement them successfully Develop a plan for improving team effectiveness and instilling a focus on CI in their own areas of responsibility Module 6 - Business 101 Objective: To provide a basic understanding of business cost and financial information in order to help plant leaders think like mini-plant managers and make broader-based day-to-day operating decisions Topics Basics of financial plant management Fixed and variable costs Performance metrics Quality and inventory costs Capacity utilization Discuss how plant leaders can impact key indicators to improve performance Who Should Attend? First-line supervisors, team leaders, foremen, group leaders and department/area managers from Operations, Production, Quality, Maintenance, Engineering, and Supply Chain/Logistics will receive excellent value. Dates and Locations April 24-25, 2006, Chicago (O'Hare), IL Hotel information will be sent along with confirmation of registration. Tuition and Registration Successful leadership requires a team commitment, so why not train as a team? Standard tuition: $985 per person Sign up just two people and receive a 15% discount off each enrollment Sign up four and receive a 25% discount To send a larger team, please call us for special pricing Tuition includes the workshop handbook, continental breakfasts, refreshments and lunches and a free follow-up telephone consultation following the seminar. [Register online here] To pay by credit card, please click here Your satisfaction is guaranteed! To ensure a positive learing experience, attendance will be limited so respond early with your paid reservation to guarantee a spot. Payment is due two weeks prior to the seminar. We cannot issue refunds after this date, but if you need to cancel, you may send a substitute or receive credit towards a future seminar. Please note that there is a $100 processing fee for all cancellations. Hotel information will be sent along with confirmation of registration. .