.     Implementing Best Practices in Multishift Operations A one-of-a-kind workshop that discusses practical, proven strategies for implementing World-Class Manufacturing in Multishift Operations Dear Manager, Competitive global cost pressures and increasing demands from customers are requiring manufacturers to build products faster, better and cheaper. By learning to apply proven Best Manufacturing Practices, the world’s most successful companies have been able to simultaneously cut costs, improve quality and slash lead times - all while BOOSTING employee morale. But a multiple-shift operation poses a challenge because of the potential for “disconnects” that result in reduced throughput, more waste and longer lead times. Operating multiple shifts can wreak havoc on the 5 Cs: communication, coordination, continuity, consistency & commitment. We need is a system that fosters common goals and a seamless flow throughout the plant. Granite Bay has studied the unique challenges of shift operations for over 20 years. This two-day seminar will highlight Best Practices in 24-hour management from the world’s most competitive plants in the Americas, Australia, Asia, Europe and the Middle East. It is jam-packed with practical tips, techniques and strategies for building a high-performance multishift operation. By learning to apply proven Best Practices, you’ll achieve substantial improvements in Cost, Quality, Delivery, Safety and Morale in less than a year. So whether you’re looking to create a leaner, more productive operation, improve capacity utilization or explore alternative shift scheduling systems, this seminar will address practical, proven solutions. Please join us in Raleigh, NC March 31-April 1, 2008 for this one-of-a-kind workshop. To schedule a customized program at your facility, simply call (916) 797-2263 or send us an email. Best wishes in your pursuit of World-Class Operations! Don Penkala President/Seminar Leader  Top 10 Reasons to Attend 1 Benchmark best practices from world-class plants 2 Apply lean manufacturing principles across all shifts 3 Reduce shift operating costs by 20-30% 4 Create seamless intershift communications 5 Explore alternative shift schedules that boost capacity, ROA & morale 6 Implement Kaizen (continuous improvement) around-the-clock 7 Optimize plant capacity utilization 8 Improve equipment reliability through round-the-clock TPM 9 Transform plant supervisors into "value-added" leaders 10 Achieve measurable improvements within 6 months! Seminar Outline   Day One 1. Introduction to 24-Hour Management Building a competitive advantage The 5 Cs of 24-hour management Benchmarking world-class operations Performance results from successful plants Self-Assessment: How does your plant measure up? 2. Best Practices in Achieving Seamless Flow Identify the hidden inefficiencies that cost millions Reduce costs with seamlesss operations Increase ouput by 9% right away Increase capacity with zero hiring & capital investment Balance operations on and across shifts Optimize equipment utilization and lead time Improve equipment uptime & process reliability Exercise - Slash lead times and increase asset utilization 3. Best Practices in 24/7 Communications Communicating effectively across all shifts Improve shift leader/team communications Improve cross-shift communication - tools, participation, agenda and scheduling Stagger shifts to dissolve intershift barriers Make performance visible plant-wide Exercise - Redesign a plant's 24/7 communication strategy 4. Best Practices in Employee Empowerment Engage the entire work force Implement cross-shift teams Ensure continuous improvement (CI) around-the-clock Standardize processes and procedures Exercise - Develop a sustainable plant-wide CI process   Day Two 5. Best Practices in Shift Scheduling Is your shift schedule cost-effective? Key considerations in shift schedule design Examples of 8-, 10- & 12-hour schedules 8s, 10s & 12s: pros and cons for managers and employees Fixed or rotating shifts: which is best? Designing & implementing a “lean” shift schedule Exercise - Evaluating your current shift schedule 6. Best Practices in Shift Leadership Create a lean organization structure Shift supervisors vs. process managers Develop "high-performance" plant leaders Reduce "fire-fighting" to improve processes and develop people Exercise - Develop high-performance first-line leaders 7. Best Practices in 24/7 Management Support What is your ideal shift staffing level? Training tips & strategies for multishift operations Provide essential support for the late shifts Recruit and retain quality employees for shift work Exercise - Create a roadmap to improvement for your facility Who Should Attend? Executives, plant/operations managers, shift supervisors and professionals from HR, Quality, Maintenance, Engineering and Training & Development will receive excellent value. Date and Location Monday & Tuesday, March 31 - April 1, 2008 in Raleigh, NC Tuition and Registration Successful implementation requires plant-wide support and commitment, so why not train as a team? Standard tuition: $1295 per person Register 2 or more and save 15% Register 4 or more and save 25% Tuition includes the seminar manual (approx. 200 pages), reference materials, continental breakfasts, refreshments and lunches, a free E-zine and a free follow-up telephone consultation following the seminar. To register, please click here. To pay be credit card, please click here. Your satisfaction is guaranteed! To ensure a positive learning experience, attendance will be limited so respond early with your paid reservation to guarantee a spot. Payment is due two weeks prior to the seminar. We cannot issue refunds after this date, but if you need to cancel, you may send a substitute or receive credit towards a future seminar. Please note that there is a $100 processing fee for all cancellations. Hotel information will be sent along with confirmation of registration. Have a Large Team to Train? Successful implementation on the shop floor requires the support and commitment of top & middle managers as well as front-line supervisors. Training as a team can help accelerate change and elicit plant-wide involvement. Implementing Best Practices in Multishift Operations can be brought directly to your facility, custom-tailored for your specific needs. For info. about on-site training, click here or call us at (916) 797-2263. .